Special Pricing for Special Courses of Impact

The Institute's outstanding training is based on best practices in customer service and learning by doing.

 

All courses are conducted in Spanish by professionally trained Panamanians or in English by the founder and director of the Institute.  Call 6855-3896 to reserve during July, schedule your courses any time until the end of 2011.   

Motivating Employees 
Simple three step method that works
Learn it and use it over and over. Understand the basics but know how different people are motivated for the long term.  You learn the vocabulary of inspiration for sustained motivation and leave with a plan easy to implement and fun to use. 

 

$675 for up to 25 people for 6 hours.

 

Building Positive Attitudes

 

Based on the work of Napoleon Hill and other Masters of success. 

Dramatic changes take place when people learn how the power of positive thinking works and how the world becomes more abundant. Treat yourself to the secret law of success to use at work and at home.

 

$675 for up to 25 people for 6 hours.  

 

 

Successfully Dealing with Difficult Customers
Five easy how to processes turn around difficult situations
Whether on the phone or in person, avoid losing unhappy customers. Gain a referral instead of a lost customer.  These processes can be used within your company as well as with customers. Everyone has a bad day - learn to turn it around. 
  
$675 for up to 25 people for 6 hours.   

 

Behaviors of Customer Service Excellence
This covers all of the essential basics

If you are a bank, hotel, restaurant, retail operation everyone needs to know the basics and have refreshers in the basics on a regular basis.  New habits need 21 days to form. Learn the six foot rule of greeting behaviors, listening skills, 5 core communication styles and how to handle stress.

 

$675 for up to 25 people for 6 hours. 

 

Featured Courses
Take advantage of the best training in customer service excellence.  
  
  
  • Motivating Employees 
  • Building Positive Attitudes
  • Successfully Dealing with Difficult Customers
  • Behaviors of Customer Service Excellence

$675 each course for up to 25 people for 6 hours.

You must call 6855-3896 during July for this price, schedule courses 

anytime for the rest of 2011.

 

 

  
Quick Links
About Us
Reach your sales quota and beyond through customer service excellence.  It directly impacts your bottom line.  Include customer service in your sales training.  Everyone is a sales person.  Remember your frontline is your bottom line.  

Sincerely,

 


Ahden Busch PhD
The Institute of customer Service-Panama

6855-3896

abusch@ICS-Panama.com 

The Institute's outstanding training is based on best practices in customer service and learning by doing.

 

All courses are conducted in Spanish by professionally trained Panamanians or in English by the founder and director of the Institute.  Call 6855-3896 to reserve during July, schedule your courses any time until the end of 2011.   

Motivating Employees 
Simple three step method that works
Learn it and use it over and over. Understand the basics but know how different people are motivated for the long term.  You learn the vocabulary of inspiration for sustained motivation and leave with a plan easy to implement and fun to use. 

 

$675 for up to 25 people for 6 hours.

 

Building Positive Attitudes

Based on the work of Napoleon Hill and other Masters of success. 

Dramatic changes take place when people learn how the power of positive thinking works and how the world becomes more abundant. Treat yourself to the secret law of success to use at work and at home.

 

$675 for up to 25 people for 6 hours.  

 

 

Successfully Dealing with Difficult Customers
Five easy how to processes turn around difficult situations
Whether on the phone or in person, avoid losing unhappy customers. Gain a referral instead of a lost customer.  These processes can be used within your company as well as with customers. Everyone has a bad day - learn to turn it around. 
  
$675 for up to 25 people for 6 hours.   

 

Behaviors of Customer Service Excellence
This covers all of the essential basics

If you are a bank, hotel, restaurant, retail operation everyone needs to know the basics and have refreshers in the basics on a regular basis.  New habits need 21 days to form. Learn the six foot rule of greeting behaviors, listening skills, 5 core communication styles and how to handle stress.

 

$675 for up to 25 people for 6 hours. 

 

Featured Courses
Take advantage of the best training in customer service excellence.  
  
  
  • Motivating Employees 
  • Building Positive Attitudes
  • Successfully Dealing with Difficult Customers
  • Behaviors of Customer Service Excellence

$675 each course for up to 25 people for 6 hours.

You must call 6855-3896 during July for this price, schedule courses 

anytime for the rest of 2011.

 

 

  
Quick Links
About Us
Reach your sales quota and beyond through customer service excellence.  It directly impacts your bottom line.  Include customer service in your sales training.  Everyone is a sales person.  Remember your frontline is your bottom line.  

Sincerely,

 


Ahden Busch PhD
The Institute of customer Service-Panama

6855-3896

abusch@ICS-Panama.com 

The Institute's outstanding training is based on best practices in customer service and learning by doing.

 

All courses are conducted in Spanish by professionally trained Panamanians or in English by the founder and director of the Institute.  Call 6855-3896 to reserve during July, schedule your courses any time until the end of 2011.   

Motivating Employees 
Simple three step method that works
Learn it and use it over and over. Understand the basics but know how different people are motivated for the long term.  You learn the vocabulary of inspiration for sustained motivation and leave with a plan easy to implement and fun to use. 

 

$675 for up to 25 people for 6 hours.

 

Building Positive Attitudes

Based on the work of Napoleon Hill and other Masters of success. 

Dramatic changes take place when people learn how the power of positive thinking works and how the world becomes more abundant. Treat yourself to the secret law of success to use at work and at home.

 

$675 for up to 25 people for 6 hours.  

 

 

Successfully Dealing with Difficult Customers
Five easy how to processes turn around difficult situations
Whether on the phone or in person, avoid losing unhappy customers. Gain a referral instead of a lost customer.  These processes can be used within your company as well as with customers. Everyone has a bad day - learn to turn it around. 
  
$675 for up to 25 people for 6 hours.   

 

Behaviors of Customer Service Excellence
This covers all of the essential basics

If you are a bank, hotel, restaurant, retail operation everyone needs to know the basics and have refreshers in the basics on a regular basis.  New habits need 21 days to form. Learn the six foot rule of greeting behaviors, listening skills, 5 core communication styles and how to handle stress.

 

$675 for up to 25 people for 6 hours. 

 

Featured Courses
Take advantage of the best training in customer service excellence.  
  
  
  • Motivating Employees 
  • Building Positive Attitudes
  • Successfully Dealing with Difficult Customers
  • Behaviors of Customer Service Excellence

$675 each course for up to 25 people for 6 hours.

You must call 6855-3896 during July for this price, schedule courses 

anytime for the rest of 2011.

 

 

  
Quick Links
About Us
Reach your sales quota and beyond through customer service excellence.  It directly impacts your bottom line.  Include customer service in your sales training.  Everyone is a sales person.  Remember your frontline is your bottom line.  

Sincerely,

 


Ahden Busch PhD
The Institute of customer Service-Panama

6855-3896

abusch@ICS-Panama.com 

The Institute's outstanding training is based on best practices in customer service and learning by doing.

 

All courses are conducted in Spanish by professionally trained Panamanians or in English by the founder and director of the Institute.  Call 6855-3896 to reserve during July, schedule your courses any time until the end of 2011.   

Motivating Employees 
Simple three step method that works
Learn it and use it over and over. Understand the basics but know how different people are motivated for the long term.  You learn the vocabulary of inspiration for sustained motivation and leave with a plan easy to implement and fun to use. 

 

$675 for up to 25 people for 6 hours.

 

Building Positive Attitudes

Based on the work of Napoleon Hill and other Masters of success. 

Dramatic changes take place when people learn how the power of positive thinking works and how the world becomes more abundant. Treat yourself to the secret law of success to use at work and at home.

 

$675 for up to 25 people for 6 hours.  

 

 

Successfully Dealing with Difficult Customers
Five easy how to processes turn around difficult situations
Whether on the phone or in person, avoid losing unhappy customers. Gain a referral instead of a lost customer.  These processes can be used within your company as well as with customers. Everyone has a bad day - learn to turn it around. 
  
$675 for up to 25 people for 6 hours.   

 

Behaviors of Customer Service Excellence
This covers all of the essential basics

If you are a bank, hotel, restaurant, retail operation everyone needs to know the basics and have refreshers in the basics on a regular basis.  New habits need 21 days to form. Learn the six foot rule of greeting behaviors, listening skills, 5 core communication styles and how to handle stress.

 

$675 for up to 25 people for 6 hours. 

 

Featured Courses
Take advantage of the best training in customer service excellence.  
  
  
  • Motivating Employees 
  • Building Positive Attitudes
  • Successfully Dealing with Difficult Customers
  • Behaviors of Customer Service Excellence

$675 each course for up to 25 people for 6 hours.

You must call 6855-3896 during July for this price, schedule courses 

anytime for the rest of 2011.

 

 

  
Quick Links
About Us
Reach your sales quota and beyond through customer service excellence.  It directly impacts your bottom line.  Include customer service in your sales training.  Everyone is a sales person.  Remember your frontline is your bottom line.  

Sincerely,

 


Ahden Busch PhD
The Institute of customer Service-Panama

6855-3896

abusch@ICS-Panama.com 

 

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